THE BALWYN VETERINARY SURGERY

Our Vision For You

At The Balwyn Veterinary Surgery we aim to provide our clients with the highest standard of veterinary care for their pets, in a genuinely warm, friendly, and helpful environment, and in doing this, creating a stimulating, energetic, and happy place to work for all employees.

THE BALWYN VETERINARY SURGERY

Our Vision For You

At The Balwyn Veterinary Surgery we aim to provide our clients with the highest standard of veterinary care for their pets.

IMPORTANT MESSAGE RE: COVID-19

Effective 6th August 2020

As we move to further COVID-19 Stage 4 restrictions in metropolitan Melbourne, we want to reassure all pet parents that we will continue to provide as many of the services you need as we are able to, although some non-urgent procedures may need to be postponed in accordance with any future advice we receive from government bodies.

Our Vet Clinic will remain open, as defined by the State government as providers of essential services for animal health, with contactless Vet Consultations.

Please stay safe and look after each other.  Stay home if you can, but if you find your pet in trouble and in need of Veterinary Care, we are here to help.

Below are our current clinic COVID protocols:

  1. Our clinic doors are now locked
  2. All appointments including food and medication pickups must be pre-booked
  3. Clients must call on arrival from their vehicle or outside the clinic and await further instructions
  4. Your pet will be picked up from your vehicle, and the consultation will be held over the phone
  5. Payment for your consultation (or food/medication pick up) must be contactless
  6. Your pet and any medication/food will be returned to the agreed location

We will continue to enforce strict disinfection processes in clinic and infection control measures for all team members to ensure the safety of everyone.

Balwyn Veterinary Surgery

We are open 6 days a week for your convenience.

Our clinic is proud to provide you and your pet with high quality veterinary attention in a friendly and professional environment.

We offer a wide range of services to meet your pet’s health needs. We are confident that the experience will be above and beyond your expectations. All of our staff are dedicated and knowledgeable and will provide you and your pet with the best care.

Opening Hours

Monday to Friday: 8am-7pm
Saturday: 8am-3pm
Sunday: closed

We are a Cat Friendly Clinic

At Balwyn Veterinary Surgery we are very proud to be a silver accredited member of the International Society for Feline Medicine ‘Cat Friendly Clinic’ Programme.

We recognise that vet visits can be a stressful and difficult experience for both cats and their owners.

Our ‘Cat Friendly Clinic’ accreditation demonstrates that we have put into practice a number of structural changes in order to make vet visits a more pleasant, and less stressful, experience for all our feline friends, and for you!

This includes a separate cat-only waiting area, consultation room and hospital ward, as well as additional staff training to improve cat handling and care.

Please contact a member of our friendly team to learn more, or to book an appointment for your cat today!

We are a Cat Friendly Clinic

At Balwyn Veterinary Surgery we are very proud to be a silver accredited member of the International Society for Feline Medicine ‘Cat Friendly Clinic’ Programme.

read more...

We recognise that vet visits can be a stressful and difficult experience for both cats and their owners.

Our ‘Cat Friendly Clinic’ accreditation demonstrates that we have put into practice a number of structural changes in order to make vet visits a more pleasant, and less stressful, experience for all our feline friends, and for you!

This includes a separate cat-only waiting area, consultation room and hospital ward, as well as additional staff training to improve cat handling and care.

Please contact a member of our friendly team to learn more, or to book an appointment for your cat today!

All our furry friends have visited and been cared for by your team. Thanks for the great service.”

Stephen

Facebook Review

I did work experience here in July and Amanda and her team of vets and nurses were wonderful! Thank you for having me and keep up the excellent work!

Sophie

Facebook Review

“Great team of vets and nurses. Always prompt and offer gold standard service. Always compassionate and understanding and really care for their clients and patients.”

Arielle

Facebook Review

Such a high level of care and professionalism. I have trusted my pets to these wonderful people for treatments both big and small and I will continue to do so. I am so grateful to have a team of Vet and Vet nurses that care for my furry loved ones so well.

Sarah

Facebook Review

Such a high level of care and professionalism. I have trusted my pets to these wonderful people for treatments both big and small and I will continue to do so. I am so grateful to have a team of Vet and Vet nurses that care for my furry loved ones so well.

Sarah

Facebook Review

Contact Us

Opening Hours

Monday to Friday: 8am-7pm
Saturday: 8am-3pm
Sunday: closed

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